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Accessibility, Universal Design, Web Usability & Assistive Technology: Library Accessibility

Guide to assist in providing educational services to differently abled peoples


Services at UH at Manoa Library

Campus Services at UH Manoa

UH System-wide Services

Disabled Student Services at UH Campuses

Community Services

Assisitive resources

Assistive Resources in the Library (Hamilton and Sinclair Libraries)

For assistance with the services listed below, please contact library staff at the Circulation Counter, Business Office or Reference Desks. Headphones for use with PCs may be checked out from the Circulation Counter at both libraries.

Blind/Visual Impairments

  • PCs with Assistive Technologies in the Libraries
  • Assistance to restrooms
  • Assistance with doors
  • Closed caption and subtitled video recordings at Sinclair Library
  • Computers with headphones
  • Escort to ADA computers
  • Fujitsu Scanner - Located in the CLIC Lab managed by ITS, on the first floor of the main Hamilton Library building. See Computer Monitor for assistance.
  • Kurzweil Reader 1000, with scanning and reading software - Located in the CLIC Lab managed by ITS, on the first floor of the main Hamilton Library building. See Computer Monitor for assistance.
  • Magnifier - Located in the Sci/Tech Department at Hamilton Library on the first floor of the Addition. Check at the Reference Desk.

Deaf and Hard of Hearing

  • Computers with headphones.
  • Voice/Text Phone Lines at Hamilton (956-2534) and Sinclair (956-5417) Libraries
  • Sprint Relay Online
    (Sprint Relay Online is a free service offered to deaf and hard of hearing individuals that allows them to place relay calls over the Internet between locations in the United States.)

Mobility/Orthopedic Impairments

  • Assistance with doors
  • Elevators:
    Hamilton: Elevators to floors 1-5 in the Main Building are located near the Reference Desk. Elevators to floors 1-5 in the Addition are located next to the Sci/Tech Reference Desk. A bridge on the first and second floor of each building connects the Main Building with the Addition.
    Sinclair: Elevators to floors 1-3. To access the ground floor ask at the staffed desk for an escort in the staff elevator. To get to the 4th floor P-20 offices press the call button by the stairs on the third floor for assistance.
  • Main entrance to Hamilton Library is installed with automatic doors
  • Parking for persons with disabilities
  • Restrooms which are fully wheelchair accessible are located
    In Hamilton:
       On the First Floor of the Main Building
       On the First through Fourth Floors of the Addition
    In Sinclair:
       On the Ground, Second and Third Floors
  • Retrieval of items from stacks

ADA Policy

American with Disabilities Act (ADA) Policy Statement

December 2003


The University of Hawaii at Manoa Libraries (UHM Libraries) are committed to a policy of equal access to their collections, facilities, and services. These policies and procedures ensure that persons with disabilities will not, on the basis of that disability, be denied equal access to library resources. It is the responsibility of all library staff to adhere to this policy of equal access to library resources.
UHM Libraries recognize their legal obligations to make available reasonable and appropriate accommodations designed to provide access to library resources for library users with self-disclosed disabilities. For UHM students with disabilities and related extensive need for accommodation, the library will coordinate services with the KOKUA program.

This document is subject to change. This current version is available online at ada_policy.doc. Individuals should contact the Head of the Public Services Division to inquire about any revisions or updates to this document.



"Persons with disabilities" means persons who have a physical or mental impairment that substantially limits one or more major life activities, have a record of such impairment, or are regarded as having such impairment.
"Reasonable and appropriate accommodations" means facilities modifications and/or service adjustments determined by library staff in consultation with the disabled library user, KOKUA Program, or other appropriate resource. Assistive technology and assistance with book retrieval and photocopying are examples of reasonable and appropriate accommodations.

Part I: Policy Statement

In compliance with federal civil rights law relating to persons with disabilities the University of Hawaii is committed to a policy of nondiscrimination solely on the basis of disabilities status.
The University of Hawaii at Manoa is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and veteran status. This policy covers admission and access to, and participation, treatment and employment in the University's programs, activities, and services. Sexual harassment is prohibited under this policy.
This policy applies to all UHM Libraries materials and facilities, including but not limited to its physical collections, electronic resources, and computer access.

Part II: Rights and Responsibilities

A. The Libraries
UHM Libraries recognize that their basic responsibility is to identify and maintain the academic and technical standards that are fundamental to providing quality resources while ensuring the rights of persons with disabilities. To meet this obligation, UHM Libraries:

  • have the responsibility to ensure that all of its resources, viewed in their entirety, are accessible.
  • have the right to select among equally effective methods of accommodating persons with disabilities.
  • have the right to refer persons with disabilities to the appropriate agency with requests for accommodations that exceed those currently possible at the libraries.
  • have the right to deny a request for services for persons with disabilities. If a request is denied, the libraries have the responsibility to inform the individual of the reasons for the denial.

B. Persons with Disabilities
Persons with disabilities have the right to an equal opportunity to use and benefit from resources at the libraries. To ensure this right, persons with disabilities:

  • have the responsibility to identify themselves as needing appropriate, reasonable accommodations for persons with disabilities.
  • have the responsibility for making their needs known in a timely manner.
  • have the same obligation as any library user to comply with library policy and procedures.
  • have the responsibility to follow procedures for services for persons with disabilities, and to do so in a timely manner.
  • have the right to confidentiality of all information regarding their disability. Persons with disabilities have the right to choose to whom information about their disability will be disclosed.

Part III: Resources

UHM Resources

Public Services Division
University of Hawaii at Manoa Libraries
2550 McCarthy Mall, Hamilton Library
Honolulu, HI 96822
Voice: 808-956-7206
FAX: 808-956-5968
Email: Ask-A-Librarian

Ann Ito
Director, KOKUA
Disability Students Services Program
University of Hawaii at Manoa
Queen Lili'uokalani Center for Student Services 013
Voice/Text: 808-956-7511
FAX: 808-956-8093