Interlibrary Loan (ILL): Frequently Asked Questions: Questions about Electronic Documents

• What Are Electronic Documents?

• Will all my documents be delivered electronically?

• Is there a fee for electronic documents?

• How do I view PDF documents?

• How long will my document be available for me to download?

• I accidentally deleted one of my articles. Can I get it back?

• Will this work for UH Manoa students enrolled in distance education programs?

What are electronic documents?

Most but not all. There are various reasons why documents sometimes can not be supplied electronically. You will be notified by email when your document(s) have been posted in PDF format or are ready for pick up at the Hamilton Library Business Office. Please check our hours or phone (808) 956-7103 for a recorded message providing Business Office hours.

There is no charge for viewing an electronic document. In the Library there is a per page printing charge. A UH Manoa Library copy/print debit card is required to print from our computers. The card can be purchased whenever the building is open.

PDF documents can be viewed using a current web browser such as Firefox or Internet Explorer with the Adobe Acrobat Reader® plug-in. If you do not already have Adobe Acrobat Reader® installed on your computer,

 Get it here

Your Electronic Documents remain on the web for thirty days from the date you are notified of their availability.

Email us at libill@hawaii.edu and we will attempt to retrieve it for you.

Yes. Your login for ILL provides you with electronic delivery services.