Skip to Main Content

Course Reserves

Frequently Asked Questions About Course Reserves

Problem accessing e-books, online articles, or streaming media?

  • Check the link is correct.
  • Clear browser's cache, cookies, and browsing history. You may have to uninstall and reinstall the browser.
  • Works best on Chrome and Firefox.
  • Publishers may have removed the e-book titles.
  • Some e-books have limited user license and it may be in use.  Try again later or place a hold if possible.
  • Streamed media may have expired.

Physical materials from these collections may NOT be placed on Reserves:

  • Hawaiian / Pacific Collections
  • Charlot and all special collections
  • JABSOM Library
  • Periodicals and reference materials
  • Inter-Library Loan
  • UH Systems Library

Make arrangements directly with these departments and inform students that items must be used at their respective locations.

Can I take out more than one reserve item at a time?
No, except at the discretion of the faculty.

Can I take reserve items out of the library?
Yes, unless it is designated as Library Use Only.

If Hamilton Library is open 24 hours, can I check out reserves whenever I want to?

  • All of the closed reserves are located at Hamilton Library Circulation Desk and can only be checked out during business hours.
  • Electronic and streaming reserves are always available wherever there is internet access. 

How long can I have it?

  • The loan period is designated by the faculty and ranges from 2 hours to 7 days. 
  • Overnight loans for hourly reserve items are possible from 2 hours before the Hamilton Library Circulation Desk closes and at the discretion of the faculty.

Can I re-borrow reserve items?

  • Reserve items may be re-borrowed 15 minutes after the item is returned, or immediately if another copy is available. Cannot be re-borrowed less than 15 minutes before closing.
  • Reserve items cannot be renewed online.

Can I place a hold or a recall on a reserve item?
No, the system will not allow this.

Where can I return a reserve item?

  • At Hamilton Library Circulation Desk and give it to an attendant. 
  • When the building is closed, please drop it in the outside book drop.

If I'm trying to access an electronic course reserve and I don't know what my UH username and password are, what should I do?

  • Your UH username is the first part of your UH email address and your password is the same as when you are logging into e-mail account.
  • The password can be reset by an ITS lab attendant in the CLIC computer labs located in Hamilton and Sinclair Libraries.
Frequently Asked Questions About Media Streaming Reserves

Are there any restrictions to the streaming media?

  • Affiliated UHM users have unlimited access to available streaming media.
  • Access with your active UHM user login information.
  • Faculty may request a digitization of a physical media item for their class available through Laulima.
    • UHM Library or you must own the legally obtained video(s).
    • This may only be accepted if it is for a active class.
    • Only the students enrolled may access the streaming video.
    • Must be directly related to the course study and not for student work outside of class or for extra credit.

Can I request Subtitles or Captions for my digitization request?

  • License purchases: captions and subtitles cannot be altered or added due to digital rights restrictions. Subtitles may be available from subscription services. 
  • Digitized media: Subtitles and captions will be added to videos, when available. For special accommodations, please email 

When will the streaming links be available for my class?

  • The links will activate within the first few days of the new semester.
  • During the semester we will try to provide the active links as soon as we receive them.

Can a film from a commercial streaming vendors (Netflix, Disney+, etc.) be put on reserves?

  • No, these kind of vendors do not offer an educational library license. Which UHM requires per copyright laws.
  • If a video is already available from these vendors, we will not digitize the video.